58 Ballinger Road, Buderim Queensland 4556, Australia
Phone: +61 7 5230 8049
Phone: +61 7 5230 8049
Please reach us at transformationtree@outlook.com if you cannot find an answer to your question.
Counselling is a professional therapeutic service that supports individuals, couples, and families to address emotional, psychological, relational, and life challenges. Counselling focuses on wellbeing, insight, coping skills, and personal development through evidence-based therapeutic approaches.
This practice supports people who want more than symptom management. Therapy is grounded in evidence-based psychology while also attending to meaning, coherence, and the deeper shifts that allow change to last. The work is intentional, relational, and tailored to your lived values. Human experience is understood as multifaceted, with attention given to body, mind, emotion, and meaning as interconnected domains that support overall wellbeing.
You can make appointments online through the Bookings & Fees page or contact us directly via telephone or email.
If you are unable to attend your appointment, at least 48 hours' notice is required. Appointments cancelled, rescheduled, or missed with less than 48 hours' notice may incur a cancellation fee in accordance with our cancellation policy, as the appointment time has been reserved for you. Please see our Cancellation & Refund Policy listed on the Homepage.
Counsellors and psychologists are both trained mental health professionals, but they differ in registration pathways, scope of practice, and funding arrangements.
Both professions play important and complementary roles within the mental health system.
No. Counselling services are not eligible for Medicare rebates.
Medicare rebates apply only to services provided by eligible practitioners, such as psychologists, under a Mental Health Treatment Plan prepared by a GP.
Our counselling fees are similar to the out-of-pocket (gap) fees that many clients pay when accessing psychology services under a Mental Health Treatment Plan.
Counselling operates as a private, fee-for-service model and does not involve Medicare rebates or diagnostic requirements, and sessions are not limited.
No. Counselling does not require a formal mental health diagnosis or referral.
Some clients choose counselling when they are seeking therapeutic support without diagnosis-based or Medicare-funded pathways.
Some private health funds offer rebates for counselling services, depending on the client’s level of cover. Clients are encouraged to check directly with their health fund. Receipts can be provided for claiming purposes.
Yes, we are a registered provider for Work Cover Queensland for counselling services. Please call the clinic or send an email to make a booking.
Yes, we work with NDIS Fund Managed clients, who can select their service providers. We are in the process of becoming a registered NDIS provider.
Standard counselling sessions are approximately 50–60 minutes, with initial appointments between 60-75 minutes. Extended sessions are available by arrangement.
Yes. Counselling sessions are confidential and conducted in accordance with professional ethical standards and privacy legislation. There are limited exceptions to confidentiality where disclosure is required by law or where there is a serious and immediate risk of harm. Please review our Privacy Documents listed on the homepage for more details.
At Transformation Tree, our Counsellor is trained to assist you with:
Our Counselling services are suitable for individuals, couples and families seeking support for emotional wellbeing, personal development, relationship concerns, and life challenges.
Counselling is not a crisis or emergency service and is not a substitute for acute
mental health care or psychosis.
If you are experiencing severe psychological distress, an active risk of harm to yourself or others, psychosis, or require urgent medical or psychiatric support, we encourage you to contact emergency services on 000 or an appropriate specialist mental health service 1300 642 255 or Lifeline 13 11 14 .
If you enter counselling and your therapist deems your case falls outside our scope, appropriate referrals will be discussed.
Yes. Secure online counselling (telehealth) sessions are available and are suitable for many presentations within the counselling scope of practice.
Current fees are clearly listed on the fees and services page. Counselling fees are charged as a private, fee-for-service arrangement. Some private health funds may offer rebates depending on your level of extras cover; clients are encouraged to check directly with their insurer and with the practice to see if private health fund rebates are available prior to making a booking.
We welcome feedback and take concerns seriously. If you have any questions, or concerns about the service provided, we encourage you to raise them directly with us via email or phone, so they can be addressed promptly. If your concerns cannot be resolved, you may contact the relevant professional body.
Transformation Tree Counselling & Therapy Centre provides therapy and support to individual adult or couples clients' who are experiencing non-urgent care. Kaatheryn Tempest is a Level 3, Registered member of the Australian Counselling Association, holds Diploma and Bachelor Qualifications and is verified by Psychology Today.